kabarsula Mandala Hotels & Resorts appoints Nick Ellis as director of operations bandar SLOT INDONESIA

Mandala Hotels & Resorts has appointed experienced hotelier Nick Ellis as director of operations.

Ellis began his career in food and beverage, reservations and front office operations before progressing into general management and executive leadership roles.

He brings close to 30 years’ experience in the hospitality industry, and has successfully opened hotels, launched new brands and led large multi-property operations.

Most recently, Ellis worked as founding chief operating officer of Shores Motel Group, where he was tasked with building a tech-first boutique accommodation group from zero.

He spent more than three years with Salter Brothers Hospitality, where he worked as group innovation & transformation manager, head of revenue, innovation and technology and director of innovation & technology respectively.

Ellis has also held roles with leading hospitality brands like Ovolo, Accor, Royal on the Park Hotel & Suites and Stamford Hotels and Resorts.

In his new role, Ellis will focus on developing property leaders, strengthening operational consistency and shaping guest experiences across Mandala’s national portfolio, while preserving the individual character and local connections of each property.

Leading from the ground up

“When we set out to find the right person for this role, we were looking for someone who understands hotels from the floor up, leads people exceptionally well and can help us grow without losing what makes each of our properties special,” Mandala Hotels & Resorts chief operating officer Gemma McCourt said.

“Nick is exactly that person. His experience, leadership and passion for people will play a key role as we continue to strengthen our operations, support our teams and deliver outstanding experiences for our guests and communities.”

Ellis said that he was most excited to work alongside passionate teams across the Mandala portfolio.

“Every hotel has its own story, culture and strengths, and I’m looking forward to spending time getting to know our teams, understanding their challenges and celebrating their successes,” he said.

“Together, we have an exciting opportunity to continue building a high-performing, guest-focused business while preserving the individuality and local character that make our hotels special.